Delete your Dashboard X account

Last updated: 20 September 2026

You can delete your account yourself from inside the app in about a minute. Deletion is immediate and permanent — there is no undo.

In the app (fastest)

Open the account menu (your avatar, top right) → Settings → Delete account.
Answer the optional question about why you're leaving, or tap Skip.
Tick the confirmation box. This screen also offers Download your data first — see below.
Tap Delete account and confirm it's you: enter your password, or if you signed up with Google, sign in with Google again.
Done. The app returns to the welcome screen and your account no longer exists.

What is deleted

Everything tied to your account, straight away:

your account and sign-in, and your profile (name and photo);
your financial accounts, transactions and transfers;
your categories, budgets and recurring rules;
anything you imported from a statement, and any screenshots you attached to a support request.

Support requests and feedback you sent are kept while they are useful for resolving the request and improving the app, but with the link to your account removed — they can no longer be traced back to you.

What is kept, and why

Only your email address, on a block-list for 30 days. It is used for one thing: stopping that address from being signed up again by accident right after a deletion. After 30 days it is erased too. Nothing else about you remains.

If you can't use the app

Lost your phone, uninstalled the app, or can't sign in? Email support@mugu-labs.com from the email address on the account with the subject "Delete my account". We verify that the request comes from the account owner and delete the account within 30 days, then confirm by email.

Email a deletion request

Export your data first

Deletion can't be reversed, so take a copy if you want one: in the app, open Transactions → the ⋯ menu → Export CSV. It writes every transaction (or the current view) to a CSV file you can share or save anywhere. The deletion screen has a shortcut to the same export.

This page describes what the app does today; the privacy policy (section 4, "How long we keep it") is the binding statement.